Waypoint — Data & Account Deletion

Effective date: July 10, 2026

Waypoint is a GPS-powered location pin app built by Greycastel. This page explains how to delete the data associated with your Waypoint account and how to request that deletion if you no longer have the app installed.

What we store

Waypoint only stores data off your device if you enable Cloud Backups, an optional feature that is turned off by default. When it is enabled, we hold the following, linked to the Apple or Google account you signed in with:

• Account identifier and email address from your Apple or Google sign-in, used only to link a backup to you
• Saved pins — names, categories, and GPS coordinates
• Recorded trails — the path of GPS points for a recorded route
• Game Mode scores

Photos attached to pins are never uploaded and remain only on your device. If you never enabled Cloud Backups, we hold no data about you at all.

Delete from within the app (recommended)

The fastest way to permanently delete everything we store is from inside Waypoint:

1. Open Waypoint and go to Settings → Cloud Backups.
2. Tap “Delete backup & account.”
3. Confirm when prompted.

This immediately and permanently removes your cloud backup and your account identifier from our database. The pins and trails stored on your device are not affected.

Request deletion without the app

If you no longer have Waypoint installed — for example, you lost or replaced your device — you can request deletion by email:

1. Email greycastle.support@gmail.com with the subject “Waypoint Data Deletion Request.”
2. Send the request from the same email address you used to sign in to Cloud Backups (Apple or Google), so we can verify the request and locate your backup.

We will delete your backup and account identifier and confirm by reply. We aim to process requests within 30 days.

What is deleted

Deletion — whether from within the app or by request — permanently removes your cloud backup (pins, trails, and Game Mode scores) and your account identifier and email address from our database. This action cannot be undone. Any data that remains on your own device is unaffected and can be removed by uninstalling the app.

Contact

Questions about deleting your data? Contact us at greycastle.support@gmail.com. See also our Privacy Policy.